Major Contract

Sydney Metropolitan Bus Contract 12 - Upper North Shore

Sydney Metropolitan Bus Contract 12 - Upper North Shore

Bus services in the Greater Sydney Metropolitan area are divided into 15 regions, serviced by individual contracts. Historically, these contracts have been operated by a combination of the State Transit Authority and private operators.

Bus Contract 12 covers the Upper North Shore between Parramatta and the Hawkesbury River. 

Contract 12 was procured as part of Transport for NSW's procurement processes for 10 out of the 14 Greater Sydney Metropolitan Bus Contracts. 

The contract was procured in Tranche One alongside Contracts 4 and 14. 

Key Dates

Oct 2019 Project Announcement
Jan 2022 RFT Open
Apr 2022 RFT Close
Nov 2022 Contract Award


Procuring Agency: Transport for NSW
Successful Tenderer: ComfortDelGro (CDC)


Oct 2019 The NSW Government announced it will competitively tender 13 of the 14 Sydney metropolitan bus contracts over the coming three years. This follows the award of Bus Region Six in 2018 to Transit Systems. The NSW Government also announced it will be replacing Sydney's diesel bus fleet with electric vehicles.
Dec 2019 An industry briefing detailed the procurement timeline for the contracts. 13 contracts are expected to be tendered over the next three years, with new contracts established by early 2023.
Jul 2021 An industry briefing was held, confirming the procurement structure and schedule of the 10 upcoming contracts.
Jan 2022 Transport for NSW issued a Request for Tenders for the operation of the contract, closing 14 April.
Nov 2022 CoComfortDelGro (CDC) were awarded the contract for Greater Sydney Bus Contract Region 12 and had the existing contract for the operations of Region 4 and Region 14 renewed. Operations in Region 12 have been consolidated into Region 14.
Other Transport
Procurement approach
Service Contract |
New South Wales |
Government resources
Industry Briefing - July 2021
Media releases
Tender notices
Request for Tender