The Victorian Department of Transport is seeking a service provider to operate and upgrade public transport ticketing through the Myki platform from 2023, when the current contract with NTT Data expires. The term of the new contract has not been publicly confirmed.
The successful tenderer will be expected to build on recent technology upgrades and introduce new features including credit card tap on and off, additional smartphone payment options, and account-based options being made available to passengers.
Key Dates
| Nov 2021 | EOIs Open |
| May 2023 | Contract Award |
| 2038 | Expected Operations/Service Commencement |
Procurement
| Procuring Agency: | Victorian Department of Transport |
| Successful Tenderer: | Conduent Business Services |
PROJECT HISTORY
| 2005 | Kamco was awarded the initial $944 million contract which came to a final total cost of $1.5 billion. |
| 2007 | Myki platform commenced operation. |
| 2010 | NTT Data acquired Kamco and began operating Myki. |
| Nov 2016 | NTT Data was awarded a $700 million contract to continue operating Myki for another seven years. |
| Nov 2021 | Expressions of Interest opened. The Victorian Government anticipates the EOI and tender process will run for two years. |
| May 2023 | Conduent Business Services was awarded a 15 year contract to deliver the Myki services in Victoria. |
Sector
Other
Procurement approach
Service Contract |
Location
Victoria |
Resources
